Effective date: 1st of January, 2026
Mix Artist Academy (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in a transparent, respectful, and lawful way. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you interact with Mix Artist Academy, including our website, online courses, community spaces, and communications.
This policy is written in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Mix Artist Academy is an Australian-based education platform providing online courses, workshops, and community learning for musicians and audio practitioners.
Our business operates under Australian law. Our business address is the address as listed on the Australian Business Register (ABR).
This Privacy Policy applies to:
Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from anyone under 18.
We may collect the following types of personal information:
a) Information you provide directly
First name and surname
Email address
Country and time zone
Account login details (managed by our platform providers)
Profile information you choose to share (e.g. biography, avatar, forum posts)
Communications you send to us (emails, messages, feedback, support requests)
b) Billing and transaction information
Billing information such as name, email address, and country may be collected for invoicing and tax purposes
Purchase history and enrolment records
We do not collect or store credit card details. All payments are processed securely by third-party payment providers.
c) Automatically collected information
IP address
Device and browser information
Approximate location (country/region)
Usage data (e.g. pages viewed, course progress, engagement metrics)
Some Mix Artist Academy services include community forums or interactive learning spaces.
Participation is limited to enrolled students and instructors
Community content is not publicly accessible
Any information you choose to share in these spaces is visible to other authorised participants
Please consider carefully what you choose to share. We are not responsible for personal information you voluntarily disclose in community discussions.
We use personal information to:
Provide and manage access to courses, content, and community features
Communicate with you about your enrolments, account, and learning experience
Send educational content, announcements, and updates
Send marketing communications (where consent has been given)
Process payments and manage invoicing
Improve our courses, platform, and services
Meet legal, regulatory, and accounting obligations
We may send you:
Transactional emails (enrolments, receipts, account notices)
Educational emails related to Mix Artist Academy
Marketing emails about courses, workshops, or related offerings
You may be able to manage your communication preferences or opt out of marketing emails at any time using unsubscribe links or account settings. Studio-related communications and Mix Artist Academy communications are managed separately.
Where required by law, we collect, use, and disclose personal information only with your consent.
By creating an account, enrolling in a course, or subscribing to our emails, you consent to the collection and use of your information as described in this Privacy Policy. You may withdraw consent at any time, subject to legal or contractual restrictions.
We may disclose personal information to trusted third parties where necessary to operate our services, including:
Learning platform providers (e.g. LearnWorlds)
Email and marketing platforms (e.g. MailerLite)
Payment processors (e.g. Stripe, PayPal)
Analytics and website service providers
Professional advisers (accountants, legal advisers)
We do not sell or rent your personal information.
Some of our service providers may store or process data outside Australia.
By using Mix Artist Academy, you acknowledge and consent that your personal information may be processed in Australia or other jurisdictions where our service providers operate.
This Privacy Policy is governed by the laws of New South Wales, Australia, regardless of where you are located.
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure, including:
Secure platforms and providers
Access controls and authentication
Industry-standard security practices
No system is completely secure, and we cannot guarantee absolute security.
In the event of a data breach that is likely to result in serious harm, we will comply with the Australian Notifiable Data Breaches (NDB) scheme, including notifying affected individuals and the Office of the Australian Information Commissioner (OAIC) where required.
We retain personal information only for as long as necessary to:
We may delete or anonymise inactive accounts after a reasonable period, as determined by Mix Artist Academy.
You may request deletion of your account or personal information, subject to legal obligations that require us to retain certain records.
You may request access to the personal information we hold about you, or request corrections if information is inaccurate or out of date.
Requests can be made by contacting us using the details below.
We may update this Privacy Policy from time to time. The most current version will always be published on our website. Material changes will be communicated where required by law.
If you have questions, requests, or concerns about this Privacy Policy or how we handle personal information, please contact us via the contact details provided on the Mix Artist Academy website.
